Archive for November, 2009

HONG KONG, Following its recent joining of Star Alliance, Continental is now participating in the current Frequent Flyer Programme (FFP) promotion in Hong Kong. Star Alliance is offering residents of Hong Kong SAR the opportunity to instantly attain either Gold or Silver Status in selected Star Alliance FFPs. Travellers booking and flying on any Star Alliance member airline through December 15th, 2009 and holding elite status in any non-Star Alliance FFP, will have their status matched by one of the following Star Alliance FFPs:

Aeroplan (Air Canada), Airpoints (Air New Zealand), ANA Mileage Club (ANA), Asiana Club (Asiana), Crane Club (Shanghai Airlines), Diamond Club (bmi), Dividend Miles (US Airways), EGYPTAIR Plus (EGYPTAIR), Euro Bonus (Blue1 & Scandinavian Airlines), KrisFlyer (Singapore Airlines), Mileage Plus (United), Miles & More (Adria, Austrian, Croatia, LOT Polish Airlines, Lufthansa & SWISS), Miles & Smiles (Turkish Airlines), OnePass (Continental), Royal Orchid Plus (THAI), Spanair Plus (Spanair), Victoria (TAP Portugal) and Voyager (South African Airways).

In order to qualify for this promotion, customers need to register at: and follow the instruction on the website. The matched status will be valid for at least 12 months during which the customer will have time to re-qualify for either Star Alliance Gold or Silver status.

In total, 14 Star Alliance member carriers provide 656 weekly flights to and from Hong Kong serving 27 destinations in 15 countries, which now includes the daily non-stop Continental flight between Hong Kong and New York (Newark Liberty International Airport).

Note: flights taken on Star Alliance need to be eligible for mileage accrual

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The recent case of CAA v Travel Republic has once again opened the debate as to what constitutes a 'Package'.

In its recent article, 'Back To The Future For Package Travel Commissioner Kuneva?', HolidayTravelWatch sought to demonstrate that whatever the issues that underpinned the Travel Republic case, the real issues were in danger of being passed over, in favour of an easy headline that apparently represents 'Consumer Protection'.

Within the same article, HolidayTravelWatch demonstrates that the so-called DIY or Dynamic Package Holiday selling method, via the internet, is nothing new. It highlighted 3 terms and conditions from holiday brochures, from the years, 1951, 1968 & 1982. In that article, HolidayTravelWatch then stated: "It was this 'Golden Age' that led the EU to create the Package Travel Directive; to deal with the excesses and failures and to prevent Consumer detriment to all EU citizens! Check the now many 'Agency' websites and their terms and conditions; they bear an uncanny resemblance to the terms and conditions of yesteryear!"

Whilst Financial Protection is certainly an important component within the 'Consumer Protection' grouping, we must not forget other detriments suffered by Consumers from the sellers of Traditional or Flexible Package Holiday Bundles.

HolidayTravelWatch is encouraged to note the comments made by EU Consumer Affairs Commissioner, Meglena Kuneva, in Galway City (28/8/09), when she was reported to have stated: 'I am concerned that as technology evolves, the number of Consumers covered by our very tough holiday protection laws is actually decreasing… many Consumers are falling outside the basic package travel law and sometimes left badly exposed.'

Frank Brehany, the Senior Consumer Advocate for HolidayTravelWatch, states: 'This is a critical moment for the Travel Consumer. The EU Commission & Parliament must maintain their clear views and not be swayed by the easy Consumer Financial Protection headline. The EU Consumer suffers with many forms of detriment in holiday contracts and it must now be recognised, as we have demonstrated, that the internet selling of holidays, is an attempt to return to the pre-1992 'Golden Age' of holiday sales.'

He concludes: 'It is simple; all holiday sales must now be fully brought into the new Package Travel Directive, with full responsibility and wide obligations being imposed upon the sellers and providers of the holiday product. Now is the opportunity to take a great stride in improving Consumer Protection and increase the quality of the holiday product in Europe, making it a second to none product that would be envied by the rest the world!'

Note: The full press release can be viewed at the link below.

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Contact Singapore, the agency which aims to attract global talent to work and live in Singapore, invited these students on an immersion programme (PRWeb Nov 30, 2009)

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New York Habitat, a company specializing in furnished apartments and vacation rentals, is commemorating its 20 anniversary. The company's success in New York, Paris, London and the South of France is based on providing the best customer service, inventory and value in the market. (PRWeb Nov 30, 2009)

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Redefining superior customer services and wishing to offer exclusive personal assistance facilities to its esteemed customers and guests, Neptune Realtors, the reputable realty agency in Puerto Vallarta and Manzanillo, has launched the most resourceful concierge services of all. These services aim to offer customized solutions, enabling everyone to have a fabulous time in Puerto Vallarta by transferring all the problems to the able shoulders of the concierge services.

'Although we've just started to provide this service, we're sure we will implement the best guest service standards. We are proud to introduce our well-know professional concierge manager, Mr. Carlos Rendon, who has got unique years of experience in this field. We're entirely confident that our guests will experience a lot more services than they have not even dreamed of. We maintain well-trained staff who are very efficient in their methods and who have a thorough knowledge of what our property and the whole city has to offer. Our competency is in our proficiency to deliver under any circumstances', says Roger Dubois, the Partner and Director of Neptune Realtors company.

The concierge services are capable of completing the most impossible of tasks. Even if it is just a massage, renting out a boat, enjoying a dinner in the privacy of an exclusive restaurant, employing a nanny for the kids or buying fresh flowers to present to a loved one; the well-organized staff is able to do justice to all. They understand the difficulty in adapting to a different culture and language and serve as the perfect go-between. Guest satisfaction is of paramount importance to them. Services are optimized for every client.

About Neptune Realtors:

Neptune Realtors SE de CV, popularly known as Neptune MX, is a professional and dedicated Realty Agency in the Marina, Mexico, offering quality real estate solutions to numerous vacationers in Puerto Vallarta and other locations in Mexico. Boasting a multi-lingual (English, French, German and Spanish) team of real estate professionals having over 15 years of experience in Puerto Vallarta real estate industry, Neptune Realtors provides personal and friendly real estate services in Puerto Vallarta and Manzanillo.

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: Pedata RV Center releases their Top 5 List of RV Activities. There are certain activities that make the RV lifestyle unique. And the unique lifestyle is what continues to draw consumers to the recreational vehicle. (PRWeb Nov 29, 2009)

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Sports fisherman, outdoor adventurer, travel writer, photographer and author of the Living Rivers of BC books, Gordon Davies died November 25 in White Rock, BC, at the age of 85, after a three-year struggle with Alzheimer's Disease. (PRWeb Nov 29, 2009)

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iFotoGuide ( provides nature photographers with a comprehensive digital guide to photographing select national parks. Available now for use on the iPhone or iPod Touch, iFotoGuide is revolutionizing how photographers plan and execute excursions. (PRWeb Nov 29, 2009)

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New features at the iTook website now allow users to share their photos and videos with over 199 popular online services and destinations, including users’ email contacts, social networks, and leading blogging services: Blogger™, TypePad™ and WordPress™. (PRWeb Nov 28, 2009)

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Visiting New York City during the winter holiday season is enchanting. But wouldn't it also be great to eliminate all the hotel hassles and get truly cozy during your stay in the big city? This holiday season, travelers can bring their "home coziness" with them to New York City by staying at holiday apartments offered by BestApartment4You ( Whether traveling with a family, a significant other, or individually, BestApartment4You offers any size apartments, ensuring a fit for anyone’s demands at affordable prices. (PRWeb Nov 28, 2009)

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