As part of its £6.5bn investment for customers, British Airways has launched a new section of its ba.com website to help customers change their bookings and find out more about their consumer rights if their journey doesn't go to plan. Carrying around 125,000 customers on up to 800 flights every day, the vast majority of British Airways services depart on time and without issue. The new, comprehensive area of the airline's website will help customers if their flights are disrupted. ba.co…

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